OUR services

Procurement Planning
Get the inventory you need, when you need it, with the help of Kanary's procurement planning services.
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China Travel Assistance
Traveling to China and visiting factories is a huge undertaking, so let Kanary help with the travel arrangement.
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LoGistics & Customs CLearance
From scheduling shipping to helping clear customs, Kanary offers a complete suite of logistical services.
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Product Creation
Looking to customize an existing product or need help developing a prototype? Let Kanary manage the product creation process from start to finish.
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White Labeling
Kanary provides white labeling services, as well as finding the perfect China sourcing partner to source your white label product.
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Quality Control
Kanary offers on-site quality control services for China product sourcing. Click to learn how Kanary manages factories and keeps your product quality high.
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Supplier Credibility Evaluation
Kanary takes quality seriously, and we know how to vet suppliers to guarantee they are a fit for the production services you need.
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Graphic Design Services
New products and new brands need excellent graphic design to help them stand out. Let Kanary's in-house graphic design team help.
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3PL Warehouse COnsulting
Need a fulfillment partner you can trust? Let Kanary help you find the best match for your specific fulfillment needs.
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China Fulfillment Services
Interested in fulfilling products directly from China? Kanary can help plan the logistics and find the perfect China-based 3PL for your business.
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eCommerce clients come to us for a variety of different reasons, including:

  • Reducing COsts Often times clients want us to reduce the cost of a product they currently buy (e.g. from a shipping agent or trade company) and find for a cheaper solution with the same or better quality.
  • Fixing Product Issues We help DTC brands improve product issues such as battery quality or bottle leakage that can have a negative impact on their defect rate, allowing them to scale production accordingly.
  • White Labeling Clients, often times drop shippers, come to us with a product they are currently selling, or want to start selling, and we help them transition to becoming an actual brand. We identify and work with a manufacturer to put their brand (white label) on the final product at a competitive price.
  • DevelopING & CreatING New Products E-commerce businesses come to us with their idea for a brand new product. Regardless if it’s a prototype or a proprietary formula, we help create these from scratch so they can launch their new product.

While individual projects may vary in product type and goals, the sourcing process is typically comprised of the 8 following steps

form a plan

  • To start the process, we meet with the client and discuss product to be sourced. Gather relevant documents and necessary information. 
  • During this conversation, we discuss sourcing goals in terms of price, timeline, etc. Understand the client’s “must-haves” and pain points.

research suppliers

  • Once the goals and objectives are set, we gather a list of roughly 15-20 relevant suppliers (i.e., factories) based on the fit between the product and factory.
  • We perform due diligence on these suppliers and narrow it down to 2-3. Conduct in-person audit of the suppliers on the short list and select final supplier to partner with.

commission a sample

  • Before making a purchase, it is important to product a sample (prototype) so that the client is able to assess the quality of the product. We work with the clients to supply the manufacturer with necessary documents to produce samples (AI files, CAD, STP, physical prototype, etc.). For new products, we often work hand-in-hand with the clients to create the relevant design files.
  • We perform due diligence on these suppliers and narrow it down. When the sample (prototype) is completed, we inspect it and send the sample to the client for inspection, feedback, adjustment, and approval. Conduct in-person audit of the suppliers on the short list and select final supplier to partner with.

place the order

  • Once the client is happy with the sample, we finalize order/price negotiations with the supplier. This entails negotiating the best terms for our clients on price, quantity, production time, …etc. 
  • The client then pays the deposit for the order, and we ensure that the order is successfully and correctly placed with the supplier.

oversee production

  • Once the client is happy with the sample, we finalize order/price negotiations with the supplier. This entails negotiating the best terms for our clients on price, quantity, production time, …etc. 
  • The client then pays the deposit for the order, and we ensure that the order is successfully and correctly placed with the supplier.

inspect the final product

  • Once the supplier has finished the product, we will manually/visually test and evaluate the final product, ensuring quality before shipment. 
  • We typically send videos of the finished product to the client and also video call the client so that they can see the product visually before shipment.

arrange shipment + Export

  • Before the shipment lands in the U.S. (or which other country the client is based in), we prepare necessary documents for importation and customs clearance (e.g., Bill of lading packing list, commercial invoice, HTS codes, etc.)
  • And finally once the shipment has cleared customs, we manage and oversee ground transportation to the clients’ warehouse.  

clear customs

  • Before the shipment lands in the U.S. (or which other country the client is based in), we prepare necessary documents for importation and customs clearance (e.g., Bill of lading packing list, commercial invoice, HTS codes, etc.)
  • And finally once the shipment has cleared customs, we manage and oversee ground transportation to the clients’ warehouse.  

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