eCommerce

Manufacturing Agreements Every eCommerce Brand Needs

CJ Christensen
April 4, 2025
Table of contents

Understanding the Importance of Manufacturing Agreements

When dealing with manufacturers, especially in international markets like China, e-commerce brands and dropshippers must carefully consider their agreements. These contracts serve as safeguards against potential issues such as intellectual property theft, quality control failures, or disputes over payment terms. Without proper documentation, businesses expose themselves to financial and operational risks that could severely impact their bottom line.

Common Manufacturing Agreements: IQ Release Forms, NDAs, and Master Services Agreements

Before launching a new product, businesses must enter into various agreements to ensure protection and clarity between all parties involved.

IQ Release Forms (Brand Authorization Forms)

Manufacturers often require an IQ Release Form before producing branded products. This document legally authorizes them to use your trademarked logo and branding on the goods they create. Without this authorization, shipments may face customs clearance issues. Although signing such an agreement might seem risky, it is standard industry practice that limits the manufacturer’s liability.

To protect your brand, consider the following:

  • Ensure the document is specific about which products can be manufactured under your brand name.
  • Negotiate clauses that restrict the manufacturer from selling your branded goods to third parties.
  • Set clear limitations on the use of your intellectual property beyond the production agreement.

Non-Disclosure Agreements (NDAs)

NDAs protect proprietary designs, technology, or processes from being shared with competitors. When dealing with a new manufacturer, it is crucial to establish an NDA to ensure confidentiality.

An effective NDA should include:

  • A detailed definition of what constitutes confidential information.
  • A non-compete clause restricting the manufacturer from using your designs to produce similar products.
  • Legal repercussions for breaching the agreement.

Master Services Agreements (MSAs)

An MSA outlines long-term business commitments and expectations between a business and a manufacturer. This type of agreement ensures stability and reduces the need for repeated contract negotiations.

Key elements of an MSA include:

  • Payment Terms: Establish clear guidelines for deposits, milestone payments, and final balances.
  • Quality Standards: Define acceptable quality thresholds and inspection requirements.
  • Raw Material Sourcing: Determine whether the business or the manufacturer is responsible for procurement.
  • Intellectual Property Protection: Clearly state who owns product designs, molds, and other proprietary elements.

Manufacturing Agreements (Quality, Payment, Lead Times)

Quality Control Standards

Quality issues can be one of the biggest risks when working with manufacturers. Establishing detailed quality control agreements helps prevent defective goods from reaching customers.

Quality control agreements should cover:

  • Inspection procedures at different production stages.
  • Defect tolerances and permissible variation thresholds.
  • Remediation actions such as refunds, rework requirements, or penalties.

Payment Terms

Clear payment terms prevent financial disputes and ensure a smooth cash flow process. Businesses should define how and when payments will be made, reducing the likelihood of delayed shipments or disagreements over fees.

Standard payment structures include:

  • Initial deposits before production starts.
  • Milestone-based payments tied to production completion.
  • Final payments after inspection and prior to shipment.

Lead Times

Delays in production can significantly impact inventory planning and sales. Manufacturing agreements should set clear expectations regarding lead times.

Businesses should establish:

  • Timelines for prototype development and approvals.
  • Production schedules with buffer time for quality inspections.
  • Shipment deadlines and logistics coordination.

Specialized Agreements

Skin Care Production Waivers

Skincare manufacturers often require production waivers when brands want to speed up the manufacturing process. These waivers allow production to begin before all necessary testing is completed.

Signing a production waiver means:

  • The brand assumes responsibility for potential product issues.
  • The manufacturer is not liable for any adverse reactions or regulatory problems.
  • Fast-tracked production at the cost of increased business risk.

Liability Waivers

Many manufacturers require liability waivers to transfer responsibility for product safety onto the brand. This is common in industries like skincare, supplements, and electronics.

Understanding liability waivers is essential, as they can affect:

  • Legal accountability in the case of defective products.
  • Regulatory compliance obligations.
  • Customer refund or recall responsibilities.

Final Considerations

Manufacturing agreements are essential to protecting businesses from potential risks. Carefully structuring contracts helps brands maintain control over production, quality, and finances while avoiding legal pitfalls.

Key takeaways include:

  • Ensure all agreements clearly define obligations and expectations.
  • Negotiate favorable terms to protect your brand’s interests.
  • Consult a legal expert to review all contracts before signing.

By carefully managing manufacturing agreements, businesses can build strong relationships with suppliers while minimizing operational risks.

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FAQ

Why do manufacturers require an IQ release form or brand authorization form?

Manufacturers require IQ release forms (brand authorization forms) to legally produce goods using your logo or trademark. These agreements prevent customs clearance issues and protect the manufacturer from liability. While they may seem risky, they are common in the industry and often necessary for production and export.

Should I sign a skin care production waiver to speed up manufacturing?

Signing a skin care production waiver can help speed up production, but it transfers liability to your business. If there are future product issues (such as allergic reactions or packaging failures), the manufacturer will not be responsible. It is advisable to only sign waivers if you have conducted thorough testing and trust your manufacturer.

How do I ensure my manufacturing agreement protects my interests?

To protect your interests, your manufacturing agreement should clearly outline:

  • Quality control standards (inspection procedures and defect tolerances)
  • Payment terms (deposit percentages, milestone payments, final payments)
  • Lead times (production schedules and delivery commitments)
  • Retribution for defects (refunds, rework policies, penalties for failure to meet quality standards)It is always a good idea to have an attorney review the agreement before signing.

Are smaller factories easier to work with than larger ones?

Smaller factories tend to be more flexible and less bureaucratic, but they may lack quality assurance procedures and structured agreements. Larger factories, especially those working with public companies, require more contracts and compliance measures but may offer better reliability and production capacity. The best choice depends on your business needs and volume.

When should I consult an attorney for manufacturing agreements?

Consulting an attorney is recommended when:

  • Signing exclusive agreements or long-term contracts
  • Transferring liability for product safety or performance
  • Negotiating intellectual property protections
  • Ensuring compliance with international trade laws
    While legal fees can be an extra cost, they help prevent expensive disputes and contract loopholes in the long run.