Jon McDougall
Jon oversees the entire client lifecycle from initial consultation through ongoing account management, ensuring each brand receives customized support that matches their growth stage and operational needs. He coordinates cross-functional teams to deliver integrated solutions that span sourcing, logistics, quality control, and financial management.
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About The Jon McDougall
Jonathan McDougall is the Co-Founder and Head of Client Success at Kanary Solutions, where he helps 7-, 8-, and 9-figure eCommerce brands scale through smarter sourcing and stronger supplier partnerships.
With a background in operations and client management, Jon leads the strategy behind Kanary’s customer success initiatives—ensuring every client has a seamless experience from onboarding to production.
His hands-on approach and deep understanding of brand needs make him a key partner for founders looking to turn complex supply chains into efficient, growth-ready systems.
About the Kanary Team
Partered
Chemists
Chemists
Compliance
Specialists
Specialists
Sourcing
Experts
Experts
Graphic
Designer
Designer
Factory
Inspectors
Inspectors
Bilingual
Specialists
Specialists
At Kanary, effective sourcing starts with seamless collaboration. Our chemists, compliance professionals, designers, inspectors, and bilingual staff work in concert—aligning technical, creative, and logistical priorities from concept to delivery. Clear communication and unified oversight minimize risk and rework, ensuring every product meets standards, timelines, and cost targets with the precision our partners depend on.k.
Recommended by Jon McDougall
You’re interested in buying from China. Here are some helpful insights we’ve learned along the way.

Shipping
eCommerce
Consolidated Shipping: How It Works and Why It Matters for DTC Brands
Are you curious about consolidated shipping and how it can benefit your business? The Kanary Team explains what consolidated shipping is and the logistics that make it work!
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Jon McDougall
September 5, 2025

Shipping
Product Sourcing
Port Congestion Explained: Causes and Solutions for Your Supply Chain
What's causing port congestion? The Kanary Experts review unique factors (and common factors) contributing to port congestion inside.
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Jon McDougall
August 22, 2025

Shipping
Product Sourcing
eCommerce
White Labeling
Custom Product
How to Source Products From China - Product Sourcing 101
The experts at Kanary reveal how to source products from China, from finding a supplier, to placing an order, and even how to pass customs!
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Jon McDougall
February 21, 2025

Product Sourcing
eCommerce
Product Sourcing for Amazon Made Simple
Many businesses are interested in selling their products on Amazon. It's an enormous, popular marketplace that makes it convenient for customers to find and buy your products.
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Jon McDougall
January 31, 2025

Shipping
Product Sourcing
Shipping From China: How Long It Really Takes to Deliver Products
The Kanary Team reveals how to determine shipping time from China. This includes considering factors like consolidated shipping and how to pass customs!
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Jon McDougall
January 3, 2025

Shipping
eCommerce
Customs Clearance Timelines Explained: What DTC Brands Should Expect
The Kanary Experts give unique insight into how long it takes to clear customs, and what businesses can do to clear customs faster.
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Jon McDougall
December 13, 2024
Product Creation by Kanary
Creating new products is an exciting prospect for businesses, but it carries enormous risk. Kanary has removed the risk of product creation for all kinds of clients, connecting them to excellent suppliers, mediating the design and sampling phase, and making sure that the result of mass production meets our clients' expectations.
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